Prosieben
Thüga
NORD LB
Cheplapharm
Nordmark
Binder
Helaba
ExKnow
Avocado Rechtsanwaelte
Black Sea Trade & Development Bank
EVN

RISIMA Service

  • Advice and selection of the right tools for you
  • Support with product handling, including user videos
  • Best price guarantee thanks to our LITERA platinum partner status
  • License consolidation and issuing of licenses
  • Contract support and term management
  • IT-SUPPORT: Installation, license key setup and error messages

We will be happy to assist you personally with this service.
We can easily conduct the dialog in various languages.

All the tools you need to work efficiently.

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“As Platinum Partner, RISIMA consistently demonstrates exceptional dedication and professionalism in the distribution of LITERA software across EMEA – since 2014.
Their outstanding service and deep understanding of the legal industry have made them an invaluable strategic partner for us.
We highly value their commitment to excellence and look forward to continued success together.”

5
Mitchel Gabor, Director Global Channels LITERA

„As one of its three main segments, the 3U GROUP is taking an active, responsible role in digitalization in order to provide its customers with the best possible support in achieving climate protection goals. Sustainable technologies, solutions and services are at the heart of our business model. The subsidiaries RISIMA, CITRUS and 3U TELECOM make the most significant contribution with their services.”

5
Thomas Fritsche, Head of Investor Relations, 3U GROUP

“As an IT service provider for legal firms and companies, it is crucial for me that my customers’ license management runs smoothly.
Thanks to RISIMA’s efficient processes, I can rely on the fact that the annual software renewal always runs smoothly.
RISIMA has been a reliable partner for many years and I can always rely on them in this respect.”

5
Klaus Burster, Managing Director of ExKnow GmbH

FAQ

How can I place an order with RISIMA?

If you are interested in our products, we will be happy to send you a binding offer. If you are happy with our offer, you can place an order with us by electronic signature. We make this ordering process legally secure by using DocuSign.

Can we get a discount if we want to license a larger number of users?

Yes, we are happy to negotiate a discount with the manufacturer for larger quantities.

Who can I contact if I have problems installing the software or cannot find my license key?

Our customers can open a ticket with our German and English-speaking support team around the clock. This service is included for our customers.